Do I need to call for an appointment for an estimate ?
We prefer to speak with you in person but if that is a little tough for you now, just send us an email and we will get back in touch with you.
Can the shop help bury my deductible ?
What is collision, comprehensive and liability coverage ?
Insurance policies are contracts designed to protect people in one of there ways; liability, collision and comprehensive. All states require the vehicle owner to carry some form of liability coverage. This type of coverage pays for damages you may do to someone else or their property. It does not cover damage to your property. You may purchase optional forms of coverage, such as collision or comprehensive, to protect yourself and your property. Collision coverage will repair or replace your covered vehicle in the event it is damaged in an accident, even if the accident is your fault. Comprehensive coverage covers perils such as fire, theft, and vandalism. Both collision and comprehensive coverage typically require the owner to pay the first portion of the claim, called the deductible.
Who are the claimants and insured ? You are the insured when your policy is paying to repair your vehicle. Your deductible will usually apply. You are the claimant when someone else’s insurance is paying your claim. You should not pay a deductible, and may be eligible for personal injuries to you and your occupants(s), and loss of use or rental reimbursement while your vehicle is being repaired.
What is the repair process ?
12 Secrets your Insurer won't tell you.
R.I. Driver's Manual: What to do in case of an accident...
Do I have to take my vehicle to their body shop ?
Can they use aftermarket parts to repair my vehicle ?
6 Things to know before you file a claim.
Things to know before having you vehicle repaired.
Do I have to use the rental car company the Insurance Company uses ? - Page 2 Section H
7 Things Auto Body Shops won't tell you by Kiplinger's Personal Finance Magazine via MSN Money.